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  • Service: 09 573 0877 Spares : 09 573 0015


     

    FAQ's / Tips and Tricks

    Categories
    Clothes Dryers
    Dishwashers
    Garbage Disposals
    Kitchen Ranges
    Kitchen Ranges - Electric
    [Kitchen Ranges - Gas]
    Refrigerators
    Washing Machines

    1.) A surface burner doesn't light.

    Possible Problems :
  • The pilot light is out.
  • The gas isn't on.
  • Possible solutions :
  • Follow the instructions for relighting the pilot on your particular range.
  • Call the gas company.

  • 2.) The pilot flame doesn't remain lighted.

    Possible Problems :
  • The pilot port is clogged.
  • The range is in a drafty place.
  • Possible solutions :
  • Use a small wire to clean the port.
  • Try to prevent drafts near the range.

  • 3.) A burner is burning erratically.

    Possible Problems :
  • The burner is clogged.
  • There is an incorrect mixture of gas and air.
  • Possible solutions :
  • Clean the burner ports.
  • Call the gas company.

  • 4.) The oven stops lighting.

    Possible Problems :
  • The oven pilot light is out.
  • Defective thermocouple.
  • The gas isn't on.
  • Possible solutions :
  • Follow the instructions for relighting the oven pilot on your particular range.
  • Replace the thermocouple.
  • Call the gas company.

  • 5.) The oven heats poorly.

    Possible Problems :
  • An incorrect mixture of gas and air.
  • Defective safety thermocouple.
  • Possible solutions :
  • Call the gas company.
  • Replace the thermocouple.

  • 6.) Things bake unevenly in the oven.

    Possible Problems :
  • Damaged door gasket.
  • Clogged exhaust vent.
  • Defective thermostat.
  • Possible solutions :
  • Replace the gasket.
  • Clean the vent.
  • Call the gas company.

  • 7.) The oven overheats.

    Possible Problems :
  • An incorrect mixture of gas and air.
  • Possible solutions :
  • Call the gas company

  • 8.) The burners are producing soot.

    Possible Problems :
  • An incorrect mixture of gas and air.
  • Possible solutions :
  • Call the gas company.

  • 9.) You smell gas.

    Possible Problems :
  • The pilot is out.
  • Possible solutions :
  • Ventilate the room and relight the pilot.

  • 10.) You smell gas.

    Possible Problems :
  • The gas line is leaking.
  • Possible solutions :
  • Call the gas company.
  • Ventilate the room, extinguish all flames and don't turn on any electric switches.

  • Service: 09 573 0877 Spare Parts: 09 573 0015
    2/59 Carbine Rd (Entrance in Arthur Brown Place), Mt Wellington Auckland, Open Mon to Fri: 7:30am - 5pm, Sat: 8am - 12pm, (closed long weekends)