• Home
  • Book a Job
  • Spares Enquiry
  • About Us
  • FAQ / Tips and Tricks
  • Trade Login
  • Service: 09 573 0877 Spares : 09 573 0015


     

    FAQ's / Tips and Tricks

    Categories
    Clothes Dryers
    Dishwashers
    Garbage Disposals
    Kitchen Ranges
    [Kitchen Ranges - Electric]
    Kitchen Ranges - Gas
    Refrigerators
    Washing Machines

    1.) The range is not working at all.

    Possible Problems :
  • No power reaching the range.
  • Possible solutions :
  • Check the fuse box/circuit breaker.
  • If you don't find a problem, call an electrician.

  • 2.) One of the top elements doesn't heat.

    Possible Problems :
  • Defective element, wiring, terminal block or switch.
  • Possible solutions :
  • Check each part for continuity and replace it if necessary.

  • 3.) A top element doesn't cook well.

    Possible Problems :
  • Wrong sized pan.
  • Damaged element.
  • Defective element, wiring, thermostat or selector switch.
  • The time is not set properly.
  • Defective timer.
  • Possible solutions :
  • Use flat-bottomed pans that just cover the element.
  • Replace the element.

  • 4.) You can't get the oven to heat.

    Possible Problems :
  • The oven is in its self-cleaning cycle.
  • Possible solutions :
  • The extremely high power requirement during cleaning may prevent the stove from working.

  • Check each part for continuity and replace any that are defective.
  • Reread the instructions and reset it.
  • Replace the timer.

  • 5.) The top rear element doesn't heat.

    Possible Problems :
  • The oven overheats.
  • Clogged vent.
  • Possible solutions :
  • Clean the vent.

  • 6.) The oven doesn't hold the temperature you set.

    Possible Problems :
  • Damaged door gasket.
  • Thermostat isn't calibrated correctly.
  • Possible solutions :
  • Replace the gasket.
  • Call a qualified contractor.

  • 7.) The oven lamp doesn't work.

    Possible Problems :
  • Burnt out bulb.
  • Defective switch or wiring to the bulb socket.
  • Possible solutions :
  • Replace the burnt out bulb with the same type of oven bulb.
  • Test the wiring and switch and replace defective parts.

  • 8.) The timer doesn't work.

    Possible Problems :
  • Incorrectly set timer.
  • Blown fuse in timer.
  • Loose connections.
  • Damaged timer.
  • Possible solutions :
  • Check the instructions and reset it.
  • Check the 15-amp fuse in the timer circuit.
  • Turn the power off and check the other connections for continuity.
  • Replace the timer.

  • 9.) The oven door won't stay shut.

    Possible Problems :
  • Defective hinge or spring.
  • Possible solutions :
  • Replace the defective hinge or spring.

  • 10.) Condensation forms inside the oven.

    Possible Problems :
  • Clogged vent.
  • The door doesn't close properly.
  • The oven doesn't preheat properly.
  • Possible solutions :
  • Clean the vent. If there is an air filter, clean or replace it.
  • Check the gasket and door hinge springs.
  • Preheat the oven with the door ajar.

  • Service: 09 573 0877 Spare Parts: 09 573 0015
    2/59 Carbine Rd (Entrance in Arthur Brown Place), Mt Wellington Auckland, Open Mon to Fri: 7:30am - 5pm, Sat: 8am - 12pm, (closed long weekends)